Black Label Real Estate

Billing policy

Refunds & cancellation

A direct seven-day refund window, clear monthly renewal, and a cancellation path that does not require a phone call.

Effective and last updated: August 31, 2026

1. Policy summary

$99 monthly

The direct subscription is $99.00 per month and renews automatically until canceled.

Seven-day window

A payment is eligible for a full refund when we receive the request within seven calendar days after that charge.

Cancel online

Use Billing in your account. If the portal is unavailable, email us from the purchase address.

Digital delivery

There is no physical item to return. Access can be disabled after a refunded payment.

This policy applies to Black Label Real Estate purchases made through our direct checkout. A marketplace purchase is governed by that marketplace's billing and refund process. Non-waivable rights under applicable law still apply.

2. Automatic renewal

The subscription renews each month at the price shown at checkout until canceled. Stripe charges the payment method on file. Taxes may apply. We will not intentionally add an optional paid service without your authorization.

If the price or renewal interval changes, the change will be disclosed before it applies as required by law. You can review billing and invoices through your account's Stripe portal when available.

3. How to cancel

  1. Open blbestate.com/account and sign in with the email used at checkout.
  2. Open Billing and choose the cancellation option in the Stripe customer portal.
  3. If the portal is unavailable or the purchase email does not match, send a cancellation request to michael@blbestate.com from the purchase address.

Deleting the site account does not cancel Stripe billing. Cancel the paid subscription under Billing first. Unsubscribing from the Estate Brief also does not cancel the product subscription.

A valid cancellation received before the next renewal stops that next charge. Access normally continues through the end of the already-paid period. Keep the portal confirmation or our written confirmation for your records.

4. How to request a refund

Email michael@blbestate.com within seven calendar days after the charge. Send from the purchase email and include:

  • the purchase email address;
  • the charge date and amount;
  • the Stripe receipt or invoice identifier, if available; and
  • whether you also want the subscription canceled.

Do not email a card number, bank-account number, password, API key or authentication code. An eligible request receives a full refund to the original payment method. After seven days, payments are non-refundable except where law requires otherwise or we approve an exception.

5. Duplicate, unauthorized and marketplace charges

Report a duplicate charge or a charge you do not recognize promptly through billing support. We may ask for the receipt identifier and limited verification before changing an account or subscription.

For a purchase made through Apple, Microsoft or another marketplace, submit the request through that marketplace because it controls the payment and refund. We can help identify the correct route but cannot issue a refund for funds the marketplace has not made available to us.

A Windows SmartScreen warning for the disclosed unsigned early-access installer does not shorten the seven-day window. If the software cannot be installed or the delivered entitlement is wrong, contact us so we can correct delivery or process the eligible refund.

6. Processing and bank timing

We submit an approved refund to the original payment method. Stripe and your bank or card issuer control when the credit appears; their processing can take additional business days. A refund confirmation means it has been submitted, not that the bank has finished posting it.

Questions: michael@blbestate.com. These billing terms are part of the Terms of Service.